Salon Policies

At Fabulous Nails & Spa in Upland, CA, we strive to provide exceptional service while maintaining a clean, safe, and welcoming environment for all our clients. To ensure a smooth and enjoyable experience, please review our salon policies before your visit.

Service Policy

  • All Services Are Non-Refundable: Due to the nature of our services, we do not offer refunds. However, if you are unsatisfied, we will gladly re-perform the service within 3 days.
  • Appointment & Walk-Ins: We welcome both appointments and walk-ins. However, scheduling an appointment ensures minimal wait time.
  • Late Arrivals: If you are more than 10 minutes late, we may need to reschedule your appointment or accommodate you as a walk-in.
  • Children Policy: For safety reasons, we kindly ask that children remain seated and supervised at all times.

Sanitation & Safety Policy

  • Hospital-Grade Sterilization: All tools and equipment are disinfected and sanitized following strict hygiene standards.
  • Personal Health & Safety: If you have any medical conditions, infections, or concerns, please inform your technician before your service begins.
  • Right to Refuse Service: We reserve the right to refuse service to anyone with a medical condition that may prevent us from performing a safe and clean service.

Payment & Gratuity Policy

  • Accepted Payments: We accept VISA, MasterCard, and ATM payments.
  • Gratuity: Tips cannot be added to credit card payments. Cash tips are appreciated.
  • Gift Certificates: Gift cards are non-refundable and cannot be exchanged for cash.

Pricing & Service Adjustments

  • Prices Are Subject to Change: Our service prices may change without prior notice.
  • Service Adjustments: If you are not satisfied with your service, please notify us within 3 days so we can make adjustments.

Lost or Stolen Items

Fabulous Nails & Spa is not responsible for lost or stolen personal belongings, including gift cards and personal items left unattended.

Book Your Appointment Today

We appreciate your cooperation in following our policies to ensure a pleasant experience for all guests. If you have any questions, feel free to ask our staff.
Visit us at 67 E. Foothill Blvd., Upland, CA.
We look forward to serving you!

call us at 909-360-8333 to book an appointment